0 and after setting it all up, the power light has been flashing green all day. 1. It's first time I have this issue. Super hub - Status lights and control buttons. It isn’t on during normal use, but turns red if there’s a problem. on 19-05-2023 21:46. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. GreenArrows. 0 Kudos. Just let it sit for about 10 minutes to sort itself out. This means that the Virgin Media Hub is on. In your Stream kit you’ll find everything you need to get the Stream box up and running. Options. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Forum; Apps. If it has. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Virgin Media is one of the leading telephone operators in the UK. It will also flash when the Hub is downloading new software. I have had a new Hub 5 fitted for just 2 weeks now. If the power and test lights are flashing green, the router is installing a software upgrade. on 04-12-2022 12:12. Make sure there aren’t any damaged wires/cables. However, twice in 4 days now it has spontaneously started flashing green (arrows & the base light) with no working WiFi. 0. Checked all connections. Sorry to hear of the red light issue on your router. Attaching the outdoor wall socket picture for reference. mp4 and bring that video into another project, it displays the green and pink bars after rendering. Now it is giving me the Green flashing power light with the solid green Wifi light. Try a 60 second pinhole reset and don’t reboot the Hub. the hub is still flashing green lights 24 hours now. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. Tried the virgin d. Account - Cable. . All 3 lights on my virgin super hub are green and flashing very quickly should they all be flashing and shouldn t the top light be blue. I got the green power light flashing and WiFi light is green. g. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. It's not constant, but intermittent. Step 2: Go to the Home screen and select ‘Settings’. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Options. Nothing has been touched since then as no one has been at home. Failing that, it’s time to call Virgin’s support team. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. Phone. Options. 2 Green Flashing Arrows. on 16-10-2022 12:27. It is important to note that each type of Hub has light codes that show the status of various internet services. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. Hub 5 green flashing light. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. Phone line was also off at this time but TiVo providing TV channels ok. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. We get a constantly flashing green light, which means it's trying to get an Internet connection. Virgin Media customers do this when their Wi-Fi doesn’t work properly. Hi, broadband is down since yesterday evening. Forum; Apps. . Virgin Phone Switchover. You can find this on the base of your Virgin Media box if you. Check that all the cables connect firmly into the TV box and your TV. Check for any loose connections. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Find your router’s power button and press it to do this. My TiVo box tried to run an update. So try. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. Solved: Hub won't reset no matter how long i hold the resetting button for, no wifi signal, no connection with the cable as well. 1), navigate to Advanced Settings, Wireless, and disable the WPS. Never had issue. I had check for know issues and said everything was fine. No joy. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. A power adaptor to plug into the Stream box and a power socket at the wall. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Any help is wecome. Reset the box with the button, shut it off for the hour and still the same. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. The service status in our area shows no issues. The first thing to do here. Can you Check first for any “known network faults - Try in 2 places. on 01-04-2023 20:55. After investigating I did find this logs: 17-10-2022 07:49:30 notice CM-STATUS message sent. Sorry to hear that you're having concerns with the flashing light on your hub 5. Pop the telly on: check its set to the correct Input and Virgin TV’s playing. All times are GMT +1. No downtime reported in our area either. 0 Kudos Reply. Green, Flashing, Off. 1. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. Literally just got my broadband installed yesterday. Area problem yesterday but was notified issues had been resolved this morning. How to use the Virgin TV 360 remote. These lights are: Power: This light will be solid white when the router is powered on. Settling in. After 40 minuets I try the reset button for 30 seconds. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. Here are some examples of a bad WiFi setup: The WPS button is just above the Virgin Media logo. Also the time on the logs seems to be incorrect (i. We would like to show you a description here but the site won’t allow us. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. I’ve reset the hub and checked all connections countless times and still nothing. Back panel power and reset button. In Router Mode the power light should be white. Pressing the button for two seconds will prepare the Hub 3. I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). Virgin Mobile. HUB 3 Manual and trouble shooting guide here . . I’ve checked all wires and they’re all connected fine. Everything has been connected and the base light has been flashing green for 3+ hours. How to fix Stuck / Frozen Virgin Media V6 Box with Green / A…I've a flashing green light on my hub, no broadband or phone. Hello. and tells you of more local issues down to postcode level. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. Thank you so much for your post and welcome to the community forums, it's great to have you here. Some users on - 5150006. On the hub 4 and hub 5 a continuous flashing red light means that there is an issue with the telephone. The power light will remain on. My Virgin Media App. Any ideas to get th. I have checked cables, turned the router on and off and reset it but no change. Virgin report no issues in my area and have said I will need an engineer to come out to check but I am only able to book an appt for Tuesday it’s Saturday night now and was cut. Literally every day the internet goes! New hub fitted 12th January and has still been playing up. All Rights ReservedTo reboot the Virgin Media broadband Hub (also known as WiFi Hub or router) check the power supply is firmly connected to the wall socket and turn the power switch off and on again. Virgin Media. The Virgin connect app just says no pod detected. For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. Forum; Apps. 4G, or H, next to the signal strength bars at the top of the screen, Sometimes this won’t display if you have an active Wi-Fi connection. It provides phone, internet and TV services to its customers. Virgin Mobile. If the Hub is working okay, just leave it. Virgin Media customers do this when their Wi-Fi doesn’t work properly. My Virgin Media App. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. 2. A flashing red power light signals that there’s an issue that needs addressing. 8. Hi All. Today I've received my hub 5 and green light is flashing for few hours now. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. 2. Hi all I have a Hub 3. Flashing Green: WPS is connecting a new device. Hello, I only became a virgin media user 10 days ago, I got my hub on the 3rd, set it up and all was well, had great connection and no problems at all, however, last Wednesday the green arrows began to flash and the wifi has stopped working. However the hub is fully operational, Wifi works, full speeds, no connection drops, no loose cables, telephone works, connects to WiFi Max Pods. These lights are: Power: This light will be solid white when the router is powered on. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. Try that to see if there are any faults that the web service hasn't picked up!Follow these steps to reboot a Virgin TV box: Turn the TV box’s power off at the wall socket. Flashing Green: WPS is connecting a new device. It’s likely to be a loose connection in your home. I have this router about. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. Can anyone provide a solution (other than calling out an engineer for now). My Virgin Media App. Sky has a diagnostic tool which may help you fix this. Those green lights on the Hub indicate it had lost its connection. I need my network back as quick as possible. Home Phone. . Manually update your TV to the latest software version. Joining in. 2 Internet Light. Worked for a short while, then the dreaded green flashing light on the front started. _______. Lg26lg40 stopped blue blinking light, will not turn back on? The blue light on my wireless router netgear is flashing blue what does that mean? Green flashing arrow on virgin router. Green Light. I pinhole reset several times. QuickStart, set up and connections. my wifi went down suddenly last night and hasn’t come back since. on 24-03-2023 13:28. Called customer services but could not help due to they are having issues themselves and cannot check broadband iss. Hello, I received my activation text but didn't realise it said to set up within 12 hours. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. 08-01-2023 22:03 - edited 08-01-2023 22:06. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. On the hubs 4 and 5 a red light means there’s an issue with the cable connections. Switched on and off. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. on 09-09-2022 21:47. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. 0 has got a constant orange light and our internet is working intermittently. This light flashes green when the Hub's downloading a software update. I've attempted unplugging, checki. Thank you for your post and welcome to our community forums. virgin media tech support has no clue. This’ll only take a few minutes, depending on how many WiFi Pods are connected. - 5391832. After spending 8 hours of waiting it's. None. Morning. Phone. I’ve checked all cables and they seem fine,it’s not. Then, after a long time of trying to get through the machines on the phone, I finally got through to a person that told me there are issues in the area. The house I'm in has previously had Virgin. I'm a brand new customer to Virgin and I just received my Home kit today. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. A weird glitching green (with some pink) bar-graph-looking visual noise a. Now the issue is back after 4 days or so. In Modem Mode the power light should be magenta. Virgin Media; My Virgin Media; Shop; Help;. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. 0 to connect to compatible WPS devices. Check your Hive Hub is placed correctly by following the guide here. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. (1) the “check service,”Area status webpage" (link at top right of this forum) (2) the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. It is booting up and should be ready in 5 minutes. The Virgin Media Hub 5 light at the front let's you know what is g. This includes: The Stream box. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. It’s likely to be a loose connection in your home. The box is a safety isolator. If the light is red, it means there is an issue with your internet connection. 1) The "green flashing screens" is a very old "de-interlacing" bug which has persisted in VLC player for years. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcWe would like to show you a description here but the site won’t allow us. We've had a look at our systems from here and cannot find anything that explains the issues you're having. customer support not sure what the problem is. Did a normal restart and it was fine, then it went off again. Rebooted several times, and waited for hours to download the update. The WiFi light will flash green for 2 minutes during this process. Aware that this could be a software update, I left it for a few hours. Hub 5 flashing green light. This light will only appear when connecting a second pod. Your Mobile Account. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. Suddenly this morning we have a green flashing light with no internet. Volt. I would LOVE to be able to utilize my GPU to render, as it helps to reduce the time spent on project renders for effect heavy projects, but it seems that this is still causing issue. It is an electrical surge suppression device & should not be removed. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. . Find your router’s power button and press it to do this. No light: There’s no internet connection. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says. I did as per website’s advice on turning on and off, checking cables, etc, without any improvement. Make sure that you. However, if you have the Ultimate Oomph or Gig1 Fibre Broadband package then these will be. The green light on your Virgin Media router is a positive indicator that everything is functioning as it should. In Modem Mode the power light should be magenta. This is the 4th time in the space of a month my Hub 5 has stopped working completely. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. 1 ACCEPTED SOLUTION. I use an NTL TV socket for broadband. Have rebooted / reset the hub (hub3) a number of times and followed all online advice but nothing is working. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. That is 8 hours 30 minutes of flashing green light. This is the 4th time in the space of a month my Hub 5 has stopped working completely. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. . Both have had the wifi light continuously. Can you Check for any “known network faults first - Try in 2 places. on 17-01-2023 11:31. on 13-03-2023 11:11. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. The WPS light indicates the status of the Wi-Fi Protected Setup (WPS) feature. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. This process can start again if there’s lots of interference. Hold the TV and Clear buttons together until the light at the top of the remote flashes green twice. QuickStart, set up and connections. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. I've checked the network log and there's a lot of warnings - 5169887. Hello, my network died at around 3am and this morning have tried to reboot and now have a green flashing light and still no service. TV. I've not had internet for 3 days now. on 12-09-2023 09:08. When your Virgin Media router lights are flashing green it means the router is updating its firmware. The sound is unaffected when it's flashing. and tells you of more local issues down to street cab. I've the network status in my area and it says no problems. It isn’t on during normal use, but turns red if there’s a problem. Hub3 has constant green WiFi light but flashing green light at the bottom. I've changed the renderer to the "software-only" setting but the issue still pops up intermittently. SpeedFlashing green arrow virgin router. Wait at least a full minute for the router to reboot. on 30-11-2022 19:19. Everything has been connected and the base light has been flashing green for 3+ hours. I have tried the WiFi troubleshooting and still nothing. Solid green when in Modem mode. So no where to call and no help to find until to morning. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Joining in In response to Carley_S. The most useful and up to date info comes from the 0800 561 0061 number. We would like to show you a description here but the site won’t allow us. Check for any loose connections. I do not have a virgin - 5108163. Try our TV troubleshooting tool now. Thanks. whenever I try to get support online or on the phone I just get redirected to the setup guide. Within the past few weeks VLC has started flickering green when playing DVDs. However, if you see a red light, it means that there is a problem with your internet connection. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. If so try two things. I went to the logs in the HUB4 and pulled the following: Cable. I have followed the help tools by rebooting the tv box, I have c. Hub 5 flashing green light continuously. Make. Engineer visit Friday but obviously no WiFi until then so it seems. Software updates are downloading slowly when the green status blinks slowly. Hey. If it has a push-on connector make sure it is push on properly but don’t twist it. Telewest wall socket: no visible power to be switched on. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. . It resets itself with a white glowing light then starts flashing green then goes back to. The TV displays Starting up…. And its not the first time that happens. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. It’s now 8:29pm. Home Phone. Green flashing base light for hours, no internet. I even left it off by the wall overnig. Get to know the 360 remote, simply checkout the below which explain what each button on the remote does. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. can please look into this. Take care, Nat. 6c Windows XP. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Re: Flashing green light hub 5. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. Flashing yellowy green on WiFi box - Virgin Media Community - 5419883. Virgin Media; My Virgin Media; Shop;. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. WiFi Pod flashing red. Now the issue is back after 4 days or so. I checked the hub 5 network logs and I can see that software updates are failing. Virgin Media;. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. The solution to this is to disable WPS, which should stop the green WiFi light from. How ever internet access continued. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. Account - Cable. We would like to show you a description here but the site won’t allow us. We can understand the inconvenience this may have caused you. We moved our TV this morning and when we switched the TV and broadband back on an hour ago the broadband has been flashing green and no - 5115652Internet stopped working suddenly. This is affecting everything in the home including heating and security. Now, navigate to the Advanced Settings, then click on Wireless. So no where to call and no help to find until to morning. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. This means that the Hub is probably switched off, or the wall plug is, or both. If there are no issues it would be best to check our WIFI pod help page here. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to help. booked another engineer but only appointment avaialble is for Friday 😡.